마이데이터 서비스 수용 의도와 요인에 대한 사용자와 금융사 직원의 인식 비교 연구: Q 방법론을 활용하여
- 등록일
- 2022.06.15
- 조회
- 954
- 작성
- 지식서비스연구소
초록 (Abstract)
The financial MyData service has implemented in January 2022 and launched 45 services by banks, securities, credit cards and fintech companies. This study applied the Q methodology, to identify the user types of MyData services and compared the perceptions of employees of financial institutions who plan and develop the MyData services. There are three types of MyData service users: active users, limited users who focus on consumption and asset status inquiry, and sensitive users for personal information. There were two types of recognition of financial company employees. One is the active user support other is the sensitive user for personal information support. The analysis of subjective perceptions can be used as a reference for establishing a company's MyData service marketing strategy and establishing related policies to improve the MyData ecosystem.
한국IT서비스학회지 21(3), 1-25, 2022.6